Unit4 Ava question

The Unit4 Ava question action is used to send a question to a specific user through Unit4 Ava. It sends the question to Ava using the provided Unit4Id. The Unit4 Id and the current Tenant must be the ones the target user uses to log in with Ava.

Note: The TenantId is part of the configuration, but it does not need to be provided and will not be displayed unless the user is logged into the U4EK Administration Portal with the Admin tenant.

Multiple Ava question actions can be combined in a flow. Together with the Ava push text action can be used to create an advanced conversation flow.

Action input

Field Description Required
Unit4 ID Enter the Unit4 ID. You can enter the value, or use the Unit4Id resolver action to retrieve it as in the example shown in the image. Yes
Question Enter the question you want to send. Yes
Expected answer data type Select the data type from the dropdown. Ava will make sure that the answer conforms to the expected data type. Yes
Confirmation message Enter a message that will be part of the conversation in Ava. No

Ava question

Action output

Property Description
Answer The response the user provides in Ava chatbot.
Status The final status of the question in Ava: cancelled, completed or expired (timed out).

Ava question output